Think about getting a common "How do I reset my password?" ticket. As opposed to typing out a reply, our technique whips up an correct answer utilizing your Knowledge Foundation. A neat way to handle the same old suspects!
All recorded keystrokes and mouse exercise can be saved to disk as a macro (script) for afterwards use, bound to a hotkey, prolonged with customized instructions or even compiled to an EXE file (a standalone Windows software).
Monitor seize - you may record your screen (a online video or only one screenshot) ideal within the Net application and add it to your ticket, no supplemental program needed
Here is how Jitbit's very simple ticket process tracks and handles your customers' requests and saves your specialists' time:
We use cookies to recognize your recurring visits and preferences along with to evaluate the efficiency of our documentation and whether consumers come across what they are trying to find.
So provided that you have your smartphone or pill at hand, you can offer the top client help where ever you end up. Know-how-foundation & World wide web-portal for finish-consumers
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Just one account is allowed for each participant. Players opening many or fraudulent accounts may have their accounts locked and deposits confiscated.
The convenient reward tab will allow obtaining Rewards and it has all the essential facts like wagering requirements and also other conditions and terms.
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E-mail integration - quickly turns email messages into enable desk tickets, and sends out automated email notifications to both of those customers and assist engineers.
When the playback is finished I am able to strike "Enjoy once more" to Engage in the macro yet again or strike "stop" to go back to the principle window.
We have also rewritten the "proposed KB content articles" module to implement a local (as in "your info is not really shared with anybody") Substantial Language Model (LLM) to vectorize a ticket and Find identical content material, which enhances relevance drastically.